Returns or Exchanges

We are committed to providing customers with high-quality folding canvas buckets and ensuring that you are satisfied with our products. The following is our return policy for you:

1. Return conditions

Product quality issues: If the folding canvas bucket you received has quality problems, such as inconsistent materials, rough workmanship, leakage, etc., you have the right to request a return.
Product description does not match: If the actual product received is significantly different from the description on the website, including color, size, function, etc., you can apply for a return.
Non-human damage: Under normal use, if the product is non-human damaged and the degree of damage affects normal use, you can request a return.

2. Return process

Contact customer service: Please contact us through our official website or customer service email, explain the reason for the return and provide relevant evidence (such as photos, videos, etc.).
Review confirmation: Our customer service team will review your return application as soon as possible after receiving it. If it is confirmed that the return conditions are met, we will provide you with a return address and return guide.
Return goods: Please return the goods to the designated address according to the return guide. Please note that the integrity of the goods and packaging must be maintained when returning, and all accessories and instructions must be attached.
Refund processing: After we receive the returned goods, we will conduct a quality inspection. If it is confirmed that the goods meet the return conditions, we will handle the refund procedures for you as soon as possible, and the refund amount will be returned to your payment account by the original route.
III. Notes

Return period: Please apply for a return within a reasonable period of 30 days after receiving the goods.
Freight: For returns caused by product quality problems, we will bear the freight of the returned goods. If the return is due to other reasons, the freight must be borne by you.
Product status: The returned goods must be kept in their original state, unused, damaged or contaminated. If the goods have obvious signs of use or damage, we will not be able to handle the return procedures for you.
Refund method: The refund will be returned in the original way according to the payment method you used when purchasing. If the refund cannot be made due to payment method restrictions, we will negotiate other refund methods with you.
We are always committed to providing customers with high-quality products and services. If you encounter any problems or need help during the shopping process, please feel free to contact us. We will wholeheartedly answer your questions and provide support.